TOURISM & EXPERIENCES · OMAN
SeaJoy — from discovering a tour to requesting a place.
A bilingual tour website with a structured booking request flow, email notifications, and a handoff to the operator for personal follow-up via WhatsApp.
Visit SeaJoy
- Client
- SeaJoy
- Location
- Oman
- Our work
- Website & custom software development
- Languages
- English & Arabic (RTL)
The business need
SeaJoy needed a place to introduce its tours and collect reservation enquiries with the details the operator needs to follow up. The website had to support both English and Arabic and fit a workflow where the team finalises arrangements personally via WhatsApp.
What we built
We built a tour catalogue, detailed experience pages, and a request flow that captures the selected trip and the customer's contact details. Each request is stored with a reference, and email notifications connect the website to the operator's follow-up process. A separate admin dashboard supports tour content and scheduling.
What the platform delivers
Bilingual experience
English and Arabic pages with right-to-left layouts for Arabic visitors.
Detailed tour catalogue
Group and private tours with imagery, video, prices, inclusions, and meeting information.
Structured requests
Date, time, participants, optional extras, and contact details collected together.
Reference & email notifications
A request reference and email summaries for the operator and customer.
WhatsApp handoff
The operator email includes a link to open a conversation with the customer and continue coordination.
Content & schedule management
A separate dashboard for editing tour content, translations, media, and departure schedules.
A request flow that fits the operator's business.
The website gathers the details. SeaJoy's team handles the final conversation.
Choose a trip
Select a tour, scheduled date and time, participants, and any available extras.
Send a request
Enter contact details and receive a request reference.
Notify the operator
An email brings together the trip selection, contact details, and a WhatsApp conversation link.
Follow up personally
SeaJoy contacts the customer via WhatsApp to check availability and finalise arrangements.
The delivered outcome
A public website and a structured way to collect tour enquiries, connected to SeaJoy's existing follow-up process. This case study describes delivered functionality; sales and growth results have not yet been measured.
Built with
- Nuxt / Vue
- ASP.NET Core
- PostgreSQL
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